SecuROM The activation key was not found in the database

I get the error message: ‘The activation key was not found in the database‘, what do I do?

Please double-check the spelling of the serial number that you have sent us.

To help identify each character of the serial number correctly, please see common misinterpretations:

- Digit ‘Zero’ and ‘O’ (like ‘Oscar’)
- Digit ‘One’ and ‘I’ (like ‘India’)
- Digit ‘Two’ and ‘Z’ (like ‘Zulu’)
- Digit ‘Eight’ and ‘B’ (like ‘Bravo’)
- Include all hyphen (‘-’) as shown in the serial number

If this does not solve your issue, please send us a picture of your serial number.

 

https://support.securom.com/faq_pa.html#2.10

Leave a Reply

Your email address will not be published. Required fields are marked *

*


*

* Copy This Password *

* Type Or Paste Password Here *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>